Trabajo Customer Operations Manager en Madrid

We are collaborating with a fast-growing IoT company on a mission to transform logistics visibility worldwide. Their team has developed an innovative solution that combines low-cost, long-life IoT sensors with a powerful SaaS platform, providing real-time traceability for any type of asset — from containers and trolleys to industrial equipment and construction materials. After several years of...

Location : Málaga, Spain (On-site) Languages Required : Advanced Spanish & English Experience : Large experience in Operations / Customer Service Management Schedule : Monday to Friday, 9:00 AM – 6:00 PM (Fridays until 3:00 PM) Salary : Competitive and based on experience and qualifications Are you a strategic leader with a passion for excellence in customer experience? Do you thrive...

Regional Manager Customer Services - Payroll Operations (m/f/d) Are you a forward-thinking payroll leader ready to drive transformation on a regional scale? Siemens is seeking an experienced professional to guide our payroll operations across Europe, ensuring alignment with global objectives and high standards of accuracy, compliance, and efficiency. In this dynamic role, you will oversee the...

Operations Manager - Customer ExperienceCan you help us change the world?It’s true. At Mews, we dream big. As a Hotel Tech unicorn valued at $1.2b, we’re propelling new-generation cloud technology within global hospitality. With our industry-leading property management solution, we’re enabling the world’s most revolutionary hospitality brands to accelerate their digital transformation.We’re on...

Job Role Overview:Omega CRM is seeking a Project Strategy Manager to join our team of project consultants specializing in Customer Experience. The successful candidate will be responsible for planning and budgeting CRM projects from proposal to delivery, coordinating with sales teams to manage client expectations, analyzing variances between budgets and actual costs, and collaborating with...

¿QUÉ HARÁS EN TU DÍA A DÍA? Liderar y gestionar las operaciones de venta y postventa de Seguros de Coche, supervisando tanto procesos, performance de contact center y sistemas de IA (chatbot y voicebot, entre otros), optimizando la conversión, asegurando eficiencia, calidad y una experiencia de cliente excelente. Ser responsable del contenido sobre el que se sustenta el conocimiento de las...

Kids Worldwide Edutainment (KWED) is een impact-investeringsmaatschappij die zich richt op edutainment (educatie + entertainment) oplossingen voor kinderen van 0 tot 12 jaar. We zijn gevestigd in Den Haag, Nederland. We ondersteunen edutainment start- en scale-ups met kapitaal, praktische bedrijfsontwikkeling en groeibegeleiding. Onze portfoliobedrijven variëren van e-commerceplatforms...

What is Embat? Embat is one of the fastest-growing startups in Europe, founded in 2021 to revolutionize how medium and large-sized enterprises manage their finances and cash flow in real time. Our mission is to create a SaaS product that leverages advanced technology and delivers an outstanding customer experience, enabling companies to make faster, better-informed financial decisions —...

Location Cabify Madrid, Community of Madrid, Spain Job Title Customer Operations Specialist Mission La misión del área de Customer Operations es materializar la propuesta de valor definida por la compañía para cada una de las audiencias de usuarios de nuestra plataforma y asegurar que ésta se traslada de manera eficiente, fiable y libre de externalidades a través de sistemas y procesos de...

Overview At AWWG, transformation is embedded in our DNA. Founded in 1998 under the name of Pepe Jeans Group. With headquarters in Madrid, Spain, and design offices in London and Nice, this global fashion group integrates the iconic brands Pepe Jeans London, Hackett, and Façonnable. AWWG also has the master franchisee and agency for Tommy Hilfiger (Spain and Portugal) as well as the agency for...

Customer Operations with Swedish and English International Automotive Company based in the North of Madrid - Customer and supplier billing - Payment and collection management - Handling and follow-up of customer emails - Query management originated in SC business (via email, telephone, or child case) - Follow-up of queries received via phone call using Genesys (within 48 hours) - Analysis of...

Who we are... At AWWG, transformation is embedded in our DNA. Founded in 1998 under the name of Pepe Jeans Group. With headquarters in Madrid, Spain, and design offices in London and Nice, this global fashion group integrates the iconic brands Pepe Jeans London, Hackett, and Façonnable. AWWG also has the master franchisee and agency for Tommy Hilfiger (Spain and Portugal) as well as the agency...

Job Details Who we are... At AWWG, transformation is embedded in our DNA. Founded in 1998 under the name of Pepe Jeans Group. With headquarters in Madrid, Spain, and design offices in London and Nice, this global fashion group integrates the iconic brands Pepe Jeans London, Hackett, and Façonnable. AWWG also has the master franchisee and agency for Tommy Hilfiger (Spain and Portugal) as well...

Buscamos un/a Customer Operations Intern para formarse en nuestro equipo de Customer Service. En este puesto, tendrás 3 elementos principales en tu camino de aprendizaje: Gestión del Éxito del Cliente, Soluciones Técnicas para el correcto uso de la Plataforma y Experiencia del Cliente. En otras palabras, ayudarás a nuestros clientes a tener éxito y alcanzar sus objetivos utilizando nuestra...

En OKIN llevamos más de 30 años haciendo lo que más nos gusta: buen pan. Nacimos en 1994 y, desde entonces, no hemos dejado de crecer, combinando el saber hacer tradicional con la innovación y la tecnología más avanzada. Hoy elaboramos hasta un millón de panes al día, pero seguimos cuidando cada detalle como el primer día. Porque para nosotros, el pan es mucho más que un alimento: es cultura,...

Customer Service Support - Processing customer enquiries (in person, by email and over the telephone) - Processing customer bookings, cancellations and amendments - Processing driver license translations (booking, shipping, troubleshooting) - Managing customer and supplier invoicing - Promotion and upselling of catalogue services and products - Dealing with customer issues and complaints -...

At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Senior EmbeddedSoftware Engineer to join one of our clients' teams. Our client is an innovative aerospace technology company that is transforming system integration through AI-driven interoperability. It converts hardware specifications into digital twins and automatically...

¿Quieres cambiar el mundo? ¿nos acompañas? La misión del área de Customer Operations es materializar la propuesta de valor definida por la compañía para cada una de las audiencias de usuarios de nuestra plataforma y asegurar que ésta se traslada de manera eficiente, fiable y libre de externalidades a través de sistemas y procesos de cliente. 🛠️ ¿Cómo nos ayudarás a cumplir nuestra misión? -...

¿Quieres cambiar el mundo? Eso es lo que hacemos en Cabify. Nuestro objetivo es hacer de las ciudades mejores lugares para vivir 🌱🚖, mejorando la movilidad de las personas que viven en ellas y conectando a pasajeros y conductores con tan solo pulsar un botón. ¿nos acompañas? El Salesforce Specialist - Customer Efficiency Specialist tendrá como misión principal impulsar la eficiencia y...

En Cabify creemos que una nueva forma de movilidad urbana es posible. Un ecosistema que permita tener menos coches privados en las calles, vehículos más sostenibles y rutas más eficientes. Ciudades en las que sus calles estén pensadas por y para las personas, y no para los coches. Productos y servicios que, mediante alternativas de movilidad sostenibles y eficientes, generen valor económico,...