Trabajo Customer Operations Manager en Madrid

Overview ¿Quieres cambiar el mundo? Eso es lo que hacemos en Cabify. Nuestro objetivo es hacer de las ciudades mejores lugares para vivir 🌱🚖, mejorando la movilidad de las personas que viven en ellas y conectando a pasajeros y conductores con tan solo pulsar un botón. Pertenecerás al equipo Global dentro del área de Customer Operations y tu misión será materializar la propuesta de valor...

Camper Brand Overview Camper is a contemporary footwear brand based on the Mediterranean island of Mallorca. Combining design-driven innovation with over 145 years of shoemaking heritage, we are a certified B Corp that creates collections inspired by the laid-back local lifestyle and the arts, fusing traditional craftsmanship with contemporary design. Responsibilities The position will be...

A leading spend management platform in Madrid is looking for a Head of Customer Operations to lead their support organization. The role involves scaling a multi-tier support team, ensuring customer satisfaction above 90%, and integrating AI-driven tools. A successful candidate will have over 7 years of experience in customer support roles, including leadership. Key responsibilities include...

Overview Customer Support and Operations Specialist Responsibilities - Proficient in both Spanish and English. We are a UK-based company, therefore, many meetings will be conducted in English - Passionate about technology and desire to understand our product inside out - In the role of Ops & Support Associate, you'll be working closely with our customers and accountants in order to provide the...

A multinational insurance firm based in Madrid is seeking a motivated Consumer Operations Technician. This role involves managing customer support requests and overseeing operational procedures. Candidates should have strong analytical and communication skills, experience in operations, and proficiency in English and Spanish. The company offers competitive benefits including flexible working...

A leading logistics company in Madrid is seeking a Freight Forwarder Specialist to manage both air and ocean shipments for import and export operations. This role requires 2+ years of relevant experience, strong knowledge of operational Incoterms, and excellent communication skills. You will be responsible for coordinating shipments, managing customer inquiries, and ensuring compliance with all...

A global data center services provider is seeking a Customer Success Manager in Madrid, responsible for post-sales customer health and service management. The ideal candidate should have a Bachelor's degree and over 3 years of experience in a customer-facing role, preferably within the IT or telecommunications sector. This role demands strong communication skills and problem-solving abilities to...

A leading travel management company is seeking a Director of Customer Care Operations in Madrid. This role involves setting the vision and strategy for customer care in multiple regions, leading a team of over 700 professionals. Responsibilities include achieving performance metrics, collaborating with senior leaders, and fostering a culture of accountability. Ideal candidates have 8-10 years of...

About the RoleLyfegen helps bridge the gap to faster, smarter access with pricing, access, and rebate management solutions. Our platform is used by health insurers, governments, hospital payers, and pharmaceutical companies worldwide to simplify the complexities of drug pricing agreements, optimize rebates, and drive better value.We’re looking for a Customer Operations Specialist to play a key...

GEODIS' vision is to be the growth partner for its clients. As a logistics company, we achieve this through proven expertise across our five lines of business: Supply Chain Optimization, Freight Forwarding, Contract Logistics, Distribution & Express and Road Transport . Our emphasis on excellence in these areas has made us a worldwide supply chain leader, committed to helping clients overcome...

Customer Service Support - Processing customer enquiries (in person, by email and over the telephone) - Processing customer bookings, cancellations and amendments - Processing driver license translations (booking, shipping, troubleshooting) - Managing customer and supplier invoicing - Promotion and upselling of catalogue services and products - Dealing with customer issues and complaints -...

A dynamic technology start-up in Spain is looking for a Customer Support and Operations Specialist. The ideal candidate will be fluent in both Spanish and English, eager to learn, and passionate about technology. In this role, you will work closely with customers and accountants to provide the best support during the tax filing process. Join our enthusiastic team to thrive in an early-stage...

Una empresa de movilidad urbana en Madrid busca un profesional para el equipo Global de Customer Operations. La persona seleccionada será responsable de mejorar la experiencia de los usuarios a través del análisis de datos y la implementación de mejoras en sus procesos. Se requiere licenciatura, experiencia previa en consultoría y habilidades en herramientas de análisis. Ofrecemos un entorno...

Join to apply for the Head of Customer Operations role at Spendesk. We’re looking for a Head of Customer Operations to lead and scale our multi-tier support organization (Levels 1–3). You’ll design and execute our support strategy to deliver exceptional customer experiences across multiple markets, languages, and channels — achieving a CSAT of 90+ while maintaining strong operational...

A leading insurance provider located in Spain is seeking a detail-oriented Consumer Operations Technician to manage customer support requests and drive operational efficiencies. This position requires proficiency in multiple languages, strong analytical skills, and a bachelor's degree in finance or business. The role offers a 12-month fixed-term contract with benefits such as 32 vacation days,...

About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time‑consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we’re on a mission to power real work,...

Una plataforma de movilidad busca un miembro para el equipo Global en Customer Operations para garantizar una ejecución alineada con la cultura de atención al cliente. El candidato ideal debe tener experiencia en consultoría y habilidades analíticas, siendo capaz de trabajar en entornos multiculturales y gestionar proyectos transversales. Se ofrecen beneficios como salario competitivo, modelo...

¿Quieres cambiar el mundo? Eso es lo que hacemos en Cabify. Nuestro objetivo es hacer de las ciudades mejores lugares para vivir 🌱🚖, mejorando la movilidad de las personas que viven en ellas y conectando a pasajeros y conductores con tan solo pulsar un button. ¿nos acompañas? Pertenecerás al equipo Global dentro del área de Customer Operations y tu misión será materializar la propuesta de valor...

En Cabify creemos que una nueva forma de movilidad urbana es posible. Un ecosistema que permita tener menos coches privados en las calles, vehículos más sostenibles y rutas más eficientes. Ciudades en las que sus calles estén pensadas por y para las personas, y no para los coches. Productos y servicios que, mediante alternativas de movilidad sostenibles y eficientes, generen valor económico,...

EnCabify creemos que una nueva forma de movilidad urbana es posible. Un ecosistema que permita tener menos coches privados en las calles, vehículos más sostenibles y rutas más eficientes. Ciudades en las que sus calles estén pensadas por y para las personas, y no para los coches. Productos y servicios que, mediante alternativas de movilidad sostenibles y eficientes, generen valor económico,...