Trabajo Guest Experience Agent en Barcelona

Empresas: Nobu Hotel Barcelona El/la Guest Experience Agent es responsable de atender llamadas entrantes y dirigirlas a las habitaciones de los huéspedes a través de la central telefónica o hacia el personal o departamentos del hotel. También se encarga de tomar y distribuir mensajes para los huéspedes, proporcionar información sobre los servicios del hotel y responder consultas sobre eventos...

A leading hospitality company in Barcelona is seeking a Whatever/Whenever Agent. The role involves managing guest calls and requests, ensuring exceptional service standards, and maintaining a positive relationship with guests. Candidates should possess a high school diploma or G.E.D., with emphasis on communication and customer service skills. This full-time position offers an opportunity to work...

Guest Experience Agent Mandarin Oriental, Barcelona is looking for a Guest Experience Agent to join our Guest Experience / Front of House team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental is the...

A prestigious hotel in Barcelona is seeking a guest service representative responsible for processing check-ins and check-outs. The ideal candidate will manage guest concerns and coordinate with housekeeping, ensuring exceptional service quality. No prior work experience necessary, but a high school diploma is required. Join a dynamic team dedicated to delivering luxury hospitality and creating...

Un hotel de lujo internacional busca un Guest Assistant / Telephone Operator en Barcelona. El candidato ideal tendrá habilidades excepcionales de comunicación y será responsable de ser el primer punto de contacto para los huéspedes, brindando asistencia personalizada y asegurando una experiencia memorable. Se requiere un dominio fluido del inglés y español, además de la capacidad de adaptarse a...

Una cadena hotelera internacional busca un Front Office Agent para su hotel en Barcelona. El candidato ideal tendrá habilidades interpersonales sobresalientes y al menos 1 año de experiencia en posiciones similares. Deberá personalizar la experiencia de los huéspedes, gestionar las tareas administrativas en recepción y asegurar un servicio excepcional en todo momento. Se requiere un nivel alto de...

Una cadena hotelera internacional busca personal para atención al cliente en su hotel en Barcelona. El candidato ideal tiene experiencia mínima de 2 años en posiciones similares, un nivel alto de inglés y es organizado y resolutivo. Las funciones incluyen el check-in y check-out de huéspedes, gestión de reservas, atención telefónica, y apoyo administrativo. Además, se valoran conocimientos en...

Empresas: Vincci Hoteles ¡Hola! ?? Eres un apasionado/a de la hostelería y te encanta hacer que la gente se sienta como en casa? ¡Entonces esta oportunidad en Vincci Hoteles es para ti! ? Estamos buscando un/a Guest Experience Manager con chispa y ¡muchas ganas de unirse a nuestro equipo en un hotel 4* en la vibrante ciudad de Barcelona. ??? Si tienes al menos 3 años de experiencia previa en...

Company Description Hotel Miramar Barcelona 5* GL is a luxurious and historic establishment offering a blend of classicism and innovation. Originally built for the 1929 Universal Exposition and later remodeled in 2006 by renowned architect Oscar Tusquets Blanca. Currently, Hotel Miramar Barcelona is undergoing a comprehensive renovation process, conceived to elevate its legacy to new heights of...

A luxury hotel in Barcelona is seeking a Front Desk Agent to manage guest check-ins and check-outs. The ideal candidate should have a high school diploma or G.E.D. equivalent. Responsibilities include processing payments, working with housekeeping staff to ensure room readiness, and addressing guest needs professionally. This role requires strong communication skills and attention to detail. Join...

Empresas: AQUA Hotel En Ohla Boutique Hotels creemos que la verdadera hospitalidad está en los pequeños gestos. Buscamos un/a Guest Experience Officer que comparta nuestra pasión por sorprender, cuidar y emocionar a cada huésped. Si te motiva formar parte de un equipo apasionado, exigente y con alma, esta oportunidad es para ti. Definición del puesto: Guest Experience Officer es la persona...

A leading rental platform company in Barcelona is seeking a Customer Retention Team Lead to enhance guest experiences across multiple portfolios. This position involves both strategic oversight and operational involvement while managing a team of Senior Guest Relations Managers. The ideal candidate will have a strong background in hospitality or operations management, proven leadership...

A growth-driven real estate startup in Barcelona is seeking a Customer Retention Team Lead to enhance the guest experience and manage a team of Senior Guest Relations Managers. This leadership role combines strategic oversight with operational management, ensuring excellent service delivery and driving performance across business KPIs. The ideal candidate will have 5–8 years of relevant...

Una cadena hotelera reconocida busca un/a Guest Experience Manager en Barcelona. El candidato ideal tendrá al menos 3 años de experiencia en el sector hotelero, con habilidades en atención al cliente y resolución de problemas. Será responsable de gestionar interacciones con huéspedes, colaborar con otros departamentos y mejorar la satisfacción del cliente. Se ofrece un contrato indefinido en un...

A leading startup in real estate based in Barcelona is seeking a Lead Guest Relations. This role will elevate guest experiences and manage a team of Senior Guest Relations Managers across multiple portfolios. Ideal candidates will have 5–8 years of experience in hospitality or operations management, strong analytical skills, and proficiency in English and Spanish. The position offers a vibrant...

A leading international hotel chain in Barcelona is seeking a Food Services Supervisor to ensure optimal service and guest satisfaction. The role involves managing staff, conducting inspections, and monitoring dining operations. Candidates should have a high school diploma and at least 2 years of related experience, including supervisory experience. Join a team where service comes from the heart...

A luxury hotel brand in Barcelona is looking for a dedicated Maintenance Associate to ensure guest satisfaction through efficient repair services and preventive maintenance. Candidates should possess a high school diploma and have some experience in general maintenance, preferably in a hotel setting. Responsibilities include performing repairs and maintenance tasks, maintaining safety standards,...

Una cadena hotelera internacional busca un Recepcionista para unirse a su equipo en Barcelona. Las funciones incluyen personalizar la interacción con los huéspedes, manejar quejas de forma profesional y cumplir con la operativa diaria del departamento. Se requiere experiencia previa de 1-3 años, un alto nivel de inglés y capacidad para trabajar en equipo. La compañía promueve la igualdad y...

A premier hospitality establishment in Barcelona is seeking a dedicated Restaurant Supervisor. This role involves overseeing daily operations, managing the staff, and ensuring high standards of guest service. The ideal candidate has extensive experience in food and beverage management, strong leadership capabilities, and exceptional customer service skills. Join a team dedicated to delivering...

A luxury hotel in Barcelona is seeking an experienced individual to handle service needs and ensure guest satisfaction at events. Responsibilities include overseeing banquet services, maintaining cleanliness, and leading a team. Candidates should have at least two years of related work experience and one year of supervisory experience. This role contributes to providing an excellent guest...