Trabajo Ticketing Agent en Madrid

A global technology services provider is seeking an IT support specialist in Cádiz, Spain. The role involves managing IT incidents, providing first-level support, and ensuring minimal disruption to business operations. Ideal candidates have at least 6 months of tech support experience, familiarity with ServiceNow, and are proficient in Active Directory and Windows OS. Strong communication skills...

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Únete a Zenova como Customer Service Agent En Zenova estamos transformando la forma en que el sector inmobiliario gestiona la energía, la sostenibilidad y la eficiencia. Nuestro software all-in-one centraliza procesos clave como la contratación de suministros, la optimización de costes y consumos, y el cumplimiento ESG. Contamos con un producto ya validado en el mercado, clientes de primer nivel...

We’re looking for motivated, engaged people to help make everyone’s journeys better. Job Summary: The role holder will be responsible for acting as a single point of contact for Gategroup internal users, dealing with the management of both routine and non-routine incidents, problems, and requests. Providing first level support through user calls through IVR, email-queues, ITSM tool, MS...

MBGSM is characterized by being an agile and pioneering company. That is why we are looking for people who share our corporate values and who are motivated to grow in an international environment, forming part of the different areas of the company. We are looking for new talent to join our Customer Operations department! Would you like to work in a leading company? Key Responsibilities: -...

Vous aimez la tech, aider les gens et résoudre des problèmes plus vite qu’un SSD NVMe ? Alors vous pourriez bien être la prochaine star du service client de PcComponentes ! Nous recherchons des personnes débrouillardes, proactives et serviables, apables de transformer chaque interaction en une expérience “wow” et désireuses d'apprendre et d'évoluer professionnellement. Si répondre à des...

A financial services firm is seeking a Customer Support professional to act as the First Line of Defense for its Spanish-speaking clients. In this fully remote role, you will efficiently handle inquiries via Live Chat and email, addressing various issues while ensuring client satisfaction. The ideal candidate has 1-3 years of experience in customer support, is a native Spanish speaker, has fluent...

Descripción del empleo Serás quien actúe como primer punto de contacto técnico para la red de reparación, proporcionando asistencia remota y gestionando el triaje de incidencias de forma ágil. Deberás garantizar el cumplimiento de estándares de calidad y procesos, escalando casos complejos al Nivel 2 para asegurar una resolución eficiente y centrada en el cliente. Las funciones que realizarás...

¿Eres una persona a la que le gusta afrontar nuevos retos profesionales y buscas continuar desarrollando tu carrera profesional en el ámbito de soporte en la Administración Pública? Estamos seleccionando un Técnico helpdesk para para cubrir el servicio 24x7 con turnos rotativos de 07:00 a 15:00, 09:00 a 18:00, 15:00 a 23:00 y 23:00 a 07:00 (dos turnos de mañana, uno de tarde y uno de noche) en...

Our Mission At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting‑edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as...

Overview ¿QUÉ ES TELEFONICA TECH? Telefónica Tech es la compañía líder en transformación digital del Grupo Telefónica. Contamos con una amplia oferta de servicios y soluciones tecnológicas integradas de Ciberseguridad, Cloud, IoT, Big Data, Inteligencia Artificial y Blockchain, con la que acompañamos a nuestros clientes en su transformación digital. Somos un grupo de más de 6200 personas...

Overview Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Remote Field Service...

Telefónica Tech es la compañía líder en transformación digital del Grupo Telefónica. Contamos con una amplia oferta de servicios y soluciones tecnológicas integradas de Ciberseguridad, Cloud, IoT, Big Data, Inteligencia Artificial y Blockchain, con la que acompañamos a nuestros clientes en su transformación digital. Somos un grupo de más de 6200 personas valientes que trabajamos a diario desde...

¿Eres una persona a la que le gusta afrontar nuevos retos profesionales y buscas continuar desarrollando tu carrera profesional en el ámbito de soporte en la Administración Pública?Estamos seleccionando un Técnico helpdesk para para cubrir el servicio 24x7 con turnos rotativos de 07:00 a 15:00, 09:00 a 18:00, 15:00 a 23:00 y 23:00 a 07:00 (dos turnos de mañana, uno de tarde y uno de noche) en...

Responsabilidades - Atender consultas de clientes alemanes/españoles a través de los diferentes canales disponibles. - Gestionar incidencias, devoluciones, seguimiento de pedidos y asistencia postventa. - Ofrecer una experiencia al cliente 5 estrellas. - Colaborar con el resto de equipos (logística, catálogo, marketplace, postventa,…) en la mejora de la experiencia para nuestros clientes. -...

MBGSM is characterized by being an agile and pioneering company. We are looking for new talent to join our Customer Operations department!Would you like to work in a leading company?Transference of the calls to an automatic survey of satisfaction (objective defined min. Creation and update of suppliers in SAP using the tool e-Ticketing in addition. (Countable Analysis of clients and suppliers...

At INGOT, we believe in building high-performing teams where everyone is in the right seat – not just filling a role, but thriving in it. Our approach emphasizes in getting the right people in the right positions to drive business growth and success. Here’s what that means for YOU: - You’ll excel at what you do because you’re in a role that aligns with your skills and passions - You’ll be...

MBGSM is characterized by being an agile and pioneering company. We are looking for new talent to join our Customer Operations department!Would you like to work in a leading company?Transference of the calls to an automatic survey of satisfaction (objective defined min. Creation and update of suppliers in SAP using the tool e-Ticketing in addition. (Countable Analysis of clients and suppliers...

MBGSM is characterized by being an agile and pioneering company. We are looking for new talent to join our Customer Operations department!Would you like to work in a leading company?Transference of the calls to an automatic survey of satisfaction (objective defined min. Creation and update of suppliers in SAP using the tool e-Ticketing in addition. (Countable Analysis of clients and suppliers...

MBGSM is characterized by being an agile and pioneering company. We are looking for new talent to join our Customer Operations department!Would you like to work in a leading company?Transference of the calls to an automatic survey of satisfaction (objective defined min. Creation and update of suppliers in SAP using the tool e-Ticketing in addition. (Countable Analysis of clients and suppliers...